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Scott Frey
President and CEO
Scott Frey is one of the original founders who began PossibleNOW in June
2000. Today he serves as President and Chief Executive Officer. Scott leads
the company’s strategic mission to maintain its leadership position
by closely monitoring changes in consumer privacy legislation, and delivering
innovative products and services to meet clients’ needs.
Under Scott’s tenure as CEO, the company has evolved from a Do Not
Call solution provider to a more diverse organization that supports consumer
privacy data management issues by offering a comprehensive range of technology
solutions and consulting services. Scott’s significant insight of
regulatory requirements on business operations has been instrumental in
the development and delivery of high value technology solutions and services.
His energy and vision have contributed to the company’s steady annual
growth and profitability.
Scott has more than 16 years management experience in the technology industry,
including sales, product marketing and product development. Prior experience
includes serving as Executive Vice President of CCS Technologies, and President
of PC Sales Associates.
Rick Stauffer
Chief Operating Officer
Rick joined PossibleNOW as Chief Operations Officer in 2002 bringing extensive
management experience in operations, process improvements, and generating
business growth. In this role, he oversees the operations of the company
and plays a major role in strategic planning, financial planning, and strategic
partnerships.
Rick's responsibilities at PossibleNOW have included developing a detailed
understanding of the Do Not Call, Do Not E-mail, Do Not Mail, and Do Not
Share regulatory environments, and crafting products and processes to provide
effective and cost-effective compliance with DNC and telemarketing registration
laws to PossibleNOW customers. During his tenure, the company has evolved
and refined its data management processes such that the company has achieved
zero defect operations. Rick also provides process consulting to PossibleNOW
customers.
Prior to joining PossibleNOW, Rick was founder and CEO of a successful
Internet entertainment company. Rick has also held executive positions
as the chief marketing executive for Intel's Multimedia Products Operation,
in corporate planning at GE, and as a strategic planning associate with
management consulting firm Booz, Allen and Hamilton. Rick received an MBA
from Stanford University and a BSE from Princeton University.
Chris Hoover
Chief Technology Officer
Chris has been responsible for technical and product development at PossibleNOW
since its inception. Chris serves as the chief architect of the company’s
technical product direction and oversees all product development, systems
operations, and maintenance.
Chris has extensive experience architecting complex Internet-based technologies
and managing technical development projects. Prior to joining PossibleNOW,
Chris founded and served as CTO for Pretorynet, a leading provider of Internet
consulting technologies including business-to-business and business-to-consumer
web site development. Chris was responsible for technology direction of
the company and overall management of the technical staff. Chris managed
all facets of technical work including creative design, networking infrastructure
design and implementation, database development, quality assurance and
quality control and N-tier distributed architecture development.
Prior to founding Pretorynet, Chris was CTO at e-Com Solutions. Chris
also held a number of senior technical positions for Banyan Systems and
ran his own independent technical consulting firm. Chris earned a Bachelor
of Science degree from the University of Georgia.
Tim Muenchen
Vice President of Sales
Tim Muenchen joined PossibleNOW as the Vice President of Sales in 2002.
In this capacity, he manages the day-to-day sales and marketing operations.
Tim works with prospects and clients across the US to help them find the
appropriate solution for their regulatory compliance needs.
Tim's ability to apply technical solutions to the regulatory challenges
facing companies today has made him a sought-after speaker at conferences
in the teleservices, insurance, real estate, and financial services industries.
Prior to PossibleNOW, Tim held executive management positions with Covista,
Inc. (NASDAQ: CVST); Teleglobe, Inc. (a division of Bell Canada, NYSE:
BCE); and BTI (a division of ITC DeltaCom, OTC BB: ITCD.OB). Tim's career
in the teleservices and telecommunications industries spans 15 years and
is highlighted by successful achievement and leadership.
Tim holds a Bachelor of Arts degree in Economics from the University of Georgia.
Michael J. Boone
Vice President and General Manager, IT Services
Michael joined PossibleNOW in August 2003 as Vice President and General
Manager of the IT Services group. He is responsible for handling all revenue
growth, profitability and operational aspects of his division. In his current
role, Michael manages the technical resources deployed to install and service
PossibleNOW’s high-speed Internet access solutions as well as all third
party solutions. This includes but is not limited to: LAN/WAN infrastructure,
data security, storage area networks, and wireless technologies. He is also
involved in evaluating strategic partnerships for complementary technology
solutions.
Prior to the company’s inception, he worked as a consultant and was
instrumental in building the company infrastructure and the DNCSolution service.
With a background in technical sales and project management, Michael
has extensive experience in the healthcare industry providing solutions for
Piedmont Hospital, Kaiser Permanente, Gwinnett Medical, WellStar and others.
He also managed large-scale projects for other clients including NetBank,
Argenbright, Fleet Securities and John Hancock.
Michael holds numerous current technical certifications and earned
a Bachelor of Science degree from the University of Rhode Island.
Joseph Spiccia
Vice President, Strategic Business
Joseph joined PossibleNOW in 2005 as the Vice President for Strategic Business. In
this role, Joseph manages the coordination of the various lines of business at PossibleNOW.
He develops and presents integrated business offerings to prospective as well as existing
customers that require enterprise-wide solutions.
With more than twenty years of experience in the technology industry, Joseph brings a
diverse background to PossibleNOW including skills in the development of large scale technology
solutions and their deployment in complex environments. Joseph has a deep knowledge of regulated
industries, especially the inter-working of government agencies and their impact on the
regulatory process.
Prior to joining PossibleNOW, Joseph held senior management positions with several technology
firms including CipherTrust, Saba Software, govOne Solutions, and Sterling Software. He also served
in executive Information Technology positions with the State of Florida for over seven years. He
has been heavily involved in the planning and execution of technology projects in the area of
public health and human services.
Joseph earned a Bachelor of Science degree from the University of Florida.
Ken Sponsler, CIPP, PMP
Vice President & General Manager, CompliancePoint
Ken Sponsler brings more than 20 years of leadership and management experience and thousands
of hours of process engineering and consulting expertise to CompliancePoint, a PossibleNOW company.
In his role as Vice President & General Manager of CompliancePoint, Ken manages multiple projects
and teams from project inception to completion and is experienced in consumer compliance issues
and corporate compliance programs. Prior to CompliancePoint, he assisted PossibleNOW with the
development of company-wide compliance and audit procedures.
Ken has extensive experience conducting marketing, data security and privacy compliance consulting
assignments for a wide variety of companies including Fortune 500 clients. He was instrumental in
designing the primary compliance process that PossibleNOW offers to its corporate customers on an
outsourced basis.
Ken serves with the American Teleservices Association as a member of the federal legislative
committee, state legislative committee, DNC implementation committee and the compliance officers
forum. Ken also serves on the Consumer Marketing Working Group of the International Association of
Privacy Professionals. Ken is a frequent speaker at industry events including the ATA Teleservices
Annual Convention and DMA Teleservices Conference.
Prior to joining PossibleNOW, Ken was a consultant with Booz Allen Hamilton providing consulting
services to large organizations. He participated in numerous consulting projects for the government
and military including establishing modularity design and organizational changes adopted by the US
Army, the development of operations documents for the Air Assault Expeditionary Force project, and
project management and contract tracking for the ARL-SOCOM project.
Ken earned certification from both the International Association of Privacy Professionals as a
Certified Information Privacy Professional (CIPP) and the Project Management Institute as a Project
Management Professional (PMP). Ken also holds Department of Defense level security clearances.
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